© 2018 Fu Kwee Catering Pte Ltd. All Rights Reserved.

A member of

No. 1 Kaki Bukit, Road 1,

#04-13 Enterprise One,

Singapore 415934

We are sorry to inform that our Order Page is currently under maintenance and will be back asap.

 

Kindly direct all your orders to us at fukweecatering@tcg.com.sg or call us directly at +65 6444 3800 and

+65 64845900 to place order.

 

Thank you!

PAYMENT

1. Fu Kwee Catering Pte Ltd have the rights to request for a 50% deposit of the total

invoice for orders above S$2000.00

2. Cash or cheque payment must be made upon delivery and receipt of catering

services.

3. For cheque payment, Cheque will be payable to “Fu Kwee Catering Pte Ltd”.

4. For cash payments, customer is required to request the staff to sign with name on

the invoice upon delivery of food by our staff. We will not entertain any dispute of

payments unless proof of payment can be furnished.

 

BUFFET ORDER

1. Please submit your buffet order online at least 3 working days in advance before your

function date. Online submission is not proof of order unless as confirmed by us

through phone/email.

2. Booking is subject to a confirmation. Our catering consultants will contact you to

confirm the order within 1 working day upon receiving your online order. If you do not

hear from us, please kindly call the office, +65 6444 3800/+65 6484 5900.

3. If you need urgent catering services, we will be most happy and grateful if you can

call us directly to firm things up.

4. Ala- carte pricing is applicable if additional dish/s is added.

5. We reserved the right to reject orders when we are fully booked on that day.

 

CUSTOMIZED ORDER

Customization of menu is available. Our friendly sales representatives will be glad to

advise you via our hotline, +65 6444 3800/+65 6484 5900.

 

DELIVERY & COLLECTION

1. Delivery Service

a) Buffet Catering: Transportation of $40 per return trip is applicable. Chargers are

waived for order above $750.

b) Mini Buffet: Transportation fee of $25 per trip is applicable. Food is packed in

microwavable disposable containers. Tables and Food Warmers are not provided.

c) Surcharge of $15 is applicable for delivery to CBD Areas, Jurong Island, Changi

Cargo Complex & Offshore Island.

d) Surcharge of $30 – $100 is applicable for delivery to venues without direct lift

landing, subject to approval.

2. Please allow ±45 minutes grace from the “ready time” for unforeseen circumstances

(accidents, traffic jams, parking problems, etc.) Fu Kwee Catering Pte Ltd will not be

held responsible for such instances. The customer is still liable for payment and it

does not constitute any refund on the buffet price or any form of compensation even

if the buffet order is declined.

 

3. The collection of the buffet items is four (4) hours after the “ready time”. Food is best

consumed within 3 hours from arrival time (with warmers).

4. Festive surcharge for transportation may apply.

 

BUFFET ORDER’S CHANGES OR AMENDMENTS

1. Please contact our sales representative for any changes or amendments.

2. Cut-off date for changes/amendments is 48 hrs before function date.

3. We reserve the rights not to entertain any last minute changes/amendments.

 

CANCELLATION POLICY

All cancellations must be written in.

Cancellation charges apply as follows:

1. 50% of the total price if cancellation notice is less than 3 days prior to function

date.

2. 100% of the total price if cancellation notice is less than 1 days prior to function

date.

 

REPLACEMENT OF FOOD ITEM

Fu Kwee Catering Pte Ltd reserve the right to replace any food item with another of

equivalent value and category should the original food item ordered is not available.

 

LOSS OR DAMAGES

1. The customer is responsible for the safekeeping of the utensils and equipment

provided for the catering services. Our company reserves the right to ask for

compensation for the loss or damaged items.

Terms & Condition

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